Spa Policies & Terms

 
Shore Rejuvenation Day Spa Best Practices
  • Please arrive 10-15 minutes prior to your appointment start time. 

  • Please keep your phone switched off or on silent mode for the duration of your time spent with us.

  • Cash Gratuities are preferred, 18% - 25% is customary.

  • Share any special needs or preferences with our staff ahead of time to ensure the best level of service.

  • Enjoy!

Shore Rejuvenation Day Spa Cancellation Policy & Terms & Conditions
  • Please arrive 10-15 Minutes prior to your treatment time. Late arrival will shorten your treatment time.

  • Share any special needs or preferences with our staff to ensure the best level of service.​

  • Please keep your phone switched off or on silent mode for the duration of your time spent with us.

  • Deposits: A minimum 10% deposit is required to hold your appointment.​ 

    • The Microblading deposit is $100 and is non-refundable

    • Any deposits for special events; i.e Botox/Juvéderm Parties, Special Events... etc. are strictly non-refundable

    • Bridal makeup services also have a non-refundable deposit of $75.

  • Just as your time is important, so is that of our staff. As a courtesy to our team and other clients, proper notice is required for cancellations and rescheduling requests.

    • 24 hours' notice is required for single service appointments.

    • 72 hours' notice is required for all Microblading, Group, and Package bookings.

    • Cancellation/rescheduling requests may be submitted by contacting us directly, by phone or via email or voicemail. We have a phone monitoring system set up to ensure that we never miss a message from you which includes visual voicemail and a digital log of each incoming call with time stamp.​

    • Late Cancellations/rescheduling requests are subject to a fee equal to 50% of the treatment cost.​

    • ​Clients who do not call ahead to reschedule or cancel their appointment and instead, simply do not show up, are considered a no-show. no-shows are subject to a fee equal to 100% of the treatment cost. ​ Arrival twenty minutes or more after your treatment time will be considered as a no-show and the no-show fee will apply.

    • ​Late Cancellation and No-Show fees will be charged to the credit or debit card which was used to make your deposit, or your preferred payment method that you have on file with us. If you request not keep a card on file or your card is declined, you will be sent a bill for any incurred fees and will have 30 days to pay said fees. 

  • Gratuities 18% - 25% is customary.

    • For parties/groups of three or more or individual or group spa packages, there will be an automatic 20% gratuity charge added to the bill.

    • Cash Gratuities are preferred and there will be a $3 fee added to gratuities left on credit or debit cards to cover our processing fees.

  • Gift Card and Gift Certificates' have expiration dates so please take note of the expiration dates and use them in a timely manor.  

    • Be sure to check with Spa staff if you are unsure of the expiration date of a particular item.

  • Purchases for any and all Spa Services, Series, Packages, & Gift Cards/Certificates are final and strictly non-refundable. 

  • Treatment and Series results may vary and we do not guarantee specific results on any of our services, series, packages, or treatments.

  • We recommend products be stored in a cool, dark place. We are bound by our manufacturers’ return policies and when possible, offer exchanges or credits on returns. 

    • Eligible unopened product purchases may be exchanged within 7 days of purchase for store credit. 

    • We require returned containers to be unopened with the security seal still in tact.

    • Sale items may not be returned.

  • There is a $50.00 fee for all return checks

  • Prices and Services subject to change.

Shore Rejuvenation Day Spa Disclaimer
  • Treatment and Series results may vary.

  • Shore Rejuvenation Day Spa does not guarantee results on any of our services, series, packages, or treatments.

  • We reserve the right to refuse service to anyone for any reason.

  • All of our specials and discounts are one per client only and cannot be combined with any other offers or specials.

  • Prices and Services are subject to change.

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Hours:

Monday-Friday: 9:00 - 6:30

Saturday:  10:00 - 6:30

Sunday: Closed

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Contact Us:

Shore Rejuvenation Day Spa

2088 Hawthorne Street,

Sarasota, FL 34239

Info@ShoreRejuvenation.com

Massage Establishment MM33615

 Please note: Prices and services are subject to change

© 2020 Shore Rejuvenation Spa LLC, Sarasota, Florida. Sarasota massage therapy, prenatal massage, spa package, microblading, professional makeup, eyelash extensions, gift certificates for spa services

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